How and Why Your Business Should Kick Email to the Curb.
We are performing IT support in Whistler for companies everyday and that gives us the unique opportunity to see how a lot of the local businesses handle their day to day communication. One thing that seems unanimous is that email sucks and people are struggling trying to manage it! Next time you open your email take some time , reflect on how you feel as you sit down and start grinding it out. For most of us it’s been a long time since there was much joy found chewing through 50 to 100 unread emails.
You can bet if that's how you feel your team doesn’t feel much different. When teams start to lose control of their inboxes, projects and productivity start to suffer and things can go off the rails quickly.
The software development community is very aware of the limitations of email and how it degrades project base work. However, developers have one very cool advantage that isn’t available to most businesses, they can build their own tools. This has resulted in some very forward thinking solutions developed These solutions often start to resonate with other companies and the good ones become mainstream. Slack is one that has emerged as a game changer.
Slack is a project-based collaboration tool that has some real traction and has the flexibility and features to improve the way your business team delivers.
Communication with Slack happens through channels, private channels, and direct messages. Channels can be created quickly, and invites can be customized and sent to the team member that needs to be involved. As a team member, you can join or drop channels which helps filter out the noise and focus on the essential things.
Another great thing about Slack is the Integration with other apps and tools. Set up correctly the information your team needs can be feed to Slack automatically and can save the team from tedious, repetitive tasks. Combine Slack and Gsuite tools, and you're on your way to automating workflows and kicking ass.
7 Ways Slack can Strengthen your Business Communication
Keep Your Communication is One Place. Business Communication can be very dynamic and come from a bunch of sources email, text, social media, phone, etc. With slack, you can start pulling all your communication to one spot and organize it by topic and relevancy. Users can then listen/watch the channels that apply to them.
Integrate your project tools. Add other tools to Slack is usually a few simple clicks. Project management apps like Trello and Redbooth work excellent with Slack and Slack’s app directory has hundreds of apps that play nice with Slack.
Search is dead simple. Search the whole site with one search box and find what you need quickly.
File Sharing. Slack has integration with all the major file sharing sites and getting access to files has never been easier.
One -Two -Ones, Training and Mentoring. Private channels are excellent for mentorship and developing the talent among your team.
Slack Everywhere, Slack works on all platforms and is extremely easy to set up.
Slack as an FAQ Library or Text snippets. Does your team respond to the same questions? Keep and build a knowledge bank for your business this will free up resources and promote brand and customer service consistency.