Rates & Billing
Our hourly rates are $98.50, 7 days a week, 8 am to 8 pm. Rates for work conducted outside operational hours will be set on a per project basis.
Invoices are due 7 days after receipt and are issued upon completion of work. On longer duration projects invoice are issued every two weeks.There is a 3% charge for each 30 day period for unpaid invoices.
We bill by the minute, we don’t round up to 15 minutes, 30 minutes etc. A timer is started when the technician is on sight and prepared to work and stopped when work session is complete. Lunch and breaks are not billable. Travel time is not billable unless previously arranged.
We don’t charge for remote sessions 15 minutes or less and are happy to provide this service, so please take advantage of this. Sessions longer than 15 mins are billed out on a per minute basis.